Manufacturing Date vs. Expiration Date

For your safety most all HormoneSynergy products are shipped with an inner safety seal and / or an outer protection seal. If you receive a product that is damaged or is missing a safety seal please contact our office for a replacement.

Do not use any product that appears damaged or that appears tampered with.

All products either contain an Expiration (EXP) date, a Manufacturing (MFG) date or a "best if used by" date.

1.) Expiration dates are self explanatory however, expiration dates are a 2 year "industry standard" and most supplement and herbs are good for 2 additional years if stored properly.

2.) Unless otherwise specified, products that have a Manufacturing date (MFG) date have a (3-4) year shelf life.

3.) Per the FDA a "Best if Used By" date indicates when a product will be of best quality. It is NOT a 'purchase by', 'Expiration' or 'Safety' date.

This helps consumers understand that the date label is about quality, not safety, and that products do NOT have to be discarded after the date if they are stored properly at the discretion of the consumer.


Unopened or Items with a Manufacturer Defect:

  • If you return an UNOPENED damaged item or an OPENED unused item that is defective, that is, A VISIBLE MANUFACTURER DEFECT, you are welcome to send it back to us within 30 days for an exchange or a full refund plus shipping costs. We will provide you a return label. Please call our office at 503-230-7990.
  • If you return an UNOPENED item because you simply changed your mind you are welcome to send it back to us within 30 days for a full refund minus shipping costs.

Opened Items:

  • Most companies do not generally accept returns of opened health and personal care products. However, HormoneSynergy® will provide a 50% refund of OPENED bottles that are returned within 30 days of purchase.
  • If you, the buyer of the product, want to return an OPENED item you must contact our office and return that item within 30 days of purchase. We will issue a 50% refund minus the initial shipping cost.


  • Pack the item securely in the original package, if possible.
  • Enclose the original packing list with the item. Be sure to keep a copy for your records. If you cannot send your packing list, please include your order number, billing name, and address with the item.
  • All products must be returned, unused or used, in good condition, in original boxes (whenever possible), and with all paperwork and accessories to ensure full credit.
  • All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
  • For your protection, we recommend that you use UPS or Insured Parcel Post for your return. Unless your packing slip directs you to ship an item to a different address (and if so, follow such directions),
    ship the return package to:
    HormoneSynergy® Inc.
    9 Monroe Parkway, Suite 260
    Lake Oswego, OR 97035
  • Keep the Return Tracking Number from the package you are returning to ensure that the package is returned to our office.
  • You can expect a refund in the same form of payment originally used for purchase within 1 week of our receiving your returned product. You will be refunded the shipping cost if the return is a result of a manufacturer error or a shipping error on our part.
  • If you would like an unopened item replaced with another flavor or product of equal value, you will be responsible for the shipping cost of the replacement item.

Customer Reviews

"An excellent seller, immediate service, great product at a great price!"

By frogy on September 8, 2017

"Arrived very promptly and received two emails with helpful information."

By Jill on August 26, 2017

"Outstanding service! Package came early and just what I ordered. Excellent quality product and I'm already sleeping better!!!!!"

By Amazon Customer on December 21, 2017

"Thank for the prompt delivery! At first I was using the CBD Softgels and loved them - I now use CBD With Curcumin and am experiencing even better results. Thank you!"

By Jason on February 24, 2018

View More

*These statements have not been evaluated by the United States Food and Drug Administration. HormoneSynergy supplements are not meant to be taken as an alternative to prescription medications recommended by your physician. If you are seeking to replace any pharmaceutical medication with any of our products we recommend that you do so only after consulting your healthcare provider. *You should always speak with your doctor or health care professional before you start, stop, or change any prescribed part of your health care plan or treatment and to determine what course of therapy is right for you. This product is not intended to diagnose, treat, cure or prevent disease. The information provided about this or any HormoneSynergy nutritional supplement or any information contained on or in any product label or packaging is for informational purposes only and is not intended as a substitute for advice from your own physician or health care professional. You should always consult with a licensed healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem. As with any nutritional supplement do not take if you are pregnant or nursing or while taking medications without consulting your healthcare practitioner.