Unopened or Items with a Manufacturer Defect:

  • If you return an UNOPENED item or an OPENED unused item that is defective, that is, A VISIBLE MANUFACTURER DEFECT, you are welcome to send it back to us within 30 days for an exchange or a full refund including shipping costs. We will provide you a return label.
  • If you return an UNOPENED item because you simply changed your mind you are welcome to send it back to us within 2 Weeks for a full refund (minus original shipping costs).

Opened Items:

  • Most companies do not generally accept returns of OPENED health and personal care products. However, HormoneSynergy® will provide a 50% refund of OPENED bottles that are returned within 30 days of purchase that contain no less than 50% of the original product.
  • If you want to return an OPENED item (for any reason other than a manufacturer defect) you must return that item within 30 days of purchase. We will issue a 50% refund (minus original shipping costs).


  • Pack the item securely in the original package, if possible.
  • Enclose the original packing list with the item. Be sure to keep a copy for your records. If you cannot send your packing list, please include your order number, billing name, and address with the item.
  • All products must be returned, unused or used, in good condition, in original boxes (whenever possible), and with all paperwork and accessories to ensure full credit.
  • All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
  • For your protection, we recommend that you use UPS or Insured Parcel Post for your return. Unless your packing slip directs you to ship an item to a different address (and if so, follow such directions),
    ship the return package to:
    HormoneSynergy® Inc.
    4640 SW Macadam Ave. Suite 290
    Portland, OR 97239
  • Keep the Return Tracking Number from the package you are returning to ensure that the package is returned to our office.
  • You can expect a refund in the same form of payment originally used for purchase within 1 week of our receiving your returned product. You will be refunded the shipping cost if the return is a result of a manufacturer error or a shipping error on our part.
  • If you would like an unopened item replaced with another flavor or product of equal value, you will be responsible for the shipping cost of the replacement item.

Our Latest Customer Reviews

"An excellent seller, immediate service, great product at a great price!"

By frogy on September 8, 2016

"Arrived very promptly and received two emails with helpful information."

By Jill on August 26, 2016

"Outstanding service! Package came early and just what I ordered. Excellent quality product and I'm already sleeping better!!!!!"

By Amazon Customer on July 21, 2016

"Thank for the prompt delivery! The mix is tasty and I feel confident about the quality of the product. Looking forward to making it a regular part of my routine."

By Amazon Customer on June 24, 2016

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The information provided on this website is designed to support, not replace, the relationship that exists between a patient/site visitor and his/her physician. Please seek advice from a medical professional to help evaluate your symptoms and condition for proper diagnosis.